Shipping & Returns
Thank you for shopping with us! As a small business, we truly appreciate your support and want to ensure your shopping experience with us is as smooth as possible. Below you'll find our shipping and returns policy, designed to be fair and considerate of our size and resources.
Shipping Policy
1. Processing Time: Please allow 1-3 business days for us to process and pack your order. We strive to ship orders promptly, but being a small team of one, processing times may occasionally vary during peak seasons.
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2. Shipping Rates: Any applicable taxes or duties will be the responsibility of the customer.
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3. Shipping Methods: Orders are shipped via USPS with tracking information provided once your order has been dispatched.
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4. Delivery Time: Delivery times vary depending on your location and the shipping method chosen at checkout. Please refer to the estimated delivery times provided by the carrier for more information.
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5. Order Tracking: You will receive a shipment confirmation email containing tracking information once your order has been shipped. Please use this information to track your package and ensure someone is available to receive it.
Return & Exchange Policy
​1. Returns Policy: We want you to love your purchase! Since I am a small business of one I can not offer refunds, however you can contact me at thebattygemini@gmail.com for any concerns.​​
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2. Exchanges: Unfortunately, we are unable to offer exchanges at this time due to our inventory levels and the nature of our products.